Are you an energetic and outgoing individual who can easily connect with people? Do you have sales, or customer service experience? Are you looking for a career with an established and fast-growing company? If so, we’re looking for friendly and professional person who is focused on teamwork, follow up, and customer satisfaction. If you are looking for a fun place to work, not just another job, then come join our team as our Inside Sales person at FASTSIGNS Central Cincinnati.
At FASTSIGNS of Central Cincinnati in the Oakley area, our purpose is “To make Cincinnati more beautiful, one sign at a time.” We are an established and creative thinking company looking for a friendly, creative and professionally persistent Inside Sales/Customer Service Rep interested in a career path in business to business sales and/or design with potential to grow with us.
As the Inside Sales Representative, you will be the initial inbound telephone and email contact with prospective customers and establish a positive and professional impression of FASTSIGNS Central Cincinnati. The ideal candidate is a customer-focused and motivated individual, considered a self-starter with excellent communication and relationship-building skills who can provide outstanding service and grow our client portfolio, including flagship clients like leading local sports teams, museums, universities, large and small businesses and more.
Positivity, organization, and attention to detail are the keys to success in this role. If you like interacting with people, enjoy detailed and multi-step projects, and have a knack for handling several things simultaneously, then you will love this job!
You will be the first impression of the center and the person that is going to quarterback the process to deliver on the client's needs. You will be responsible for inbound orders via walk-ins, phone calls, web/email inquiries. You're client follow-up and follow through will be imperative to growing your customer base. As our center grows, you will have the opportunity to grow through sales activities to help generate leads and/or design depending on your path.
The Inside Sales Rep is a critical member of the FASTSIGNS team! Your attention to detail with customer orders and friendly follow up will make you the "go-to" person for your clients. You will be a hero to your clients for taking their needs and along with our design and production team, delivering on their needs. The right ISR will know and understand that the client's needs come first and get true joy from seeing a project delivered successfully with a happy client and a more beautiful Cincinnati.
The CSR is sometimes also referred to as a Visual Communication Specialist. You will learn all of our company capabilities and will share your thoughts and recommendations with the client on all their Visual Communication needs. We provide formal training to help you quickly become an expert in our state-of-the-art and easy to use sales system and wide range of sign products. You will support as needed with light office management responsibilities such as reports, close out, invoices, and daily, weekly and monthly paperwork. As you learn, you will also cross-train for other roles and support operations of the center.
- Fun, flexible & friendly business to business working environment
- Uncapped commission based on store sales
- Health Insurance
- Optional Dental, Vision and Life Insurance
- Bonus / Profit sharing Potential
- 8:30 – 5ish M-F Schedule
- Paid Vacation and Holidays
- Job Type: Full-time
- Inside sales or customer service experience
- Proficient computer and internet skills.
- Basic math and measuring skills.
- Sign, printing, design or related experience a plus.
- Experience using Adobe Illustrator a plus.